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docs(kb): Xeon 6 nodes stuck at minimum CPU clock - #499

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Summary

New KB article: knowledge-base/posts/xeon-6-cpu-stuck-minimum-clock.md.

On Intel Xeon 6 nodes the kernel logs intel_pstate: CPU model not supported. The VergeOS CPU Governor and Energy-Performance Policy settings then have no effect, cores idle at minimum clock, and guests see high sync-write latency. No public page covers this. The article includes:

  • the verbatim kernel message and the guest-side symptoms
  • how to confirm it: Infrastructure → Nodes → node → CPU and Kernel Version
  • the fix, which is a static maximum-performance BIOS power profile, with example menu names for common server vendors

Verification

  • The UI path and labels were checked on a 26.1.8 system.
  • Rendered locally with mkdocs serve.
  • All links return 200 on docs.verge.io.

Reviewer note

Engineering: please confirm the intel_pstate gap on Xeon 6 still applies on current 26.1.x kernels.

🤖 Generated with Claude Code

CarlRodabaugh and others added 2 commits September 23, 2026 16:45
Troubleshooting article for Intel Xeon 6 nodes where the kernel logs
"intel_pstate: CPU model not supported". The CPU Governor and
Energy-Performance Policy settings then have no effect, cores idle at
minimum clock, and guests see high sync-write latency. The fix is a static
maximum-performance power profile in the server BIOS.

Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>

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