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8 changes: 4 additions & 4 deletions README.md
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# Community Team Guide
# Clawkeepers Guide

## Our Mission

The Community Team exists to help people use and contribute to OpenClaw.
The Clawkeepers are OpenClaw’s community team. We exist to help people use and contribute to OpenClaw.

Our priorities are:

Expand Down Expand Up @@ -49,7 +49,7 @@ Do not spend disproportionate time arguing with people who are determined to be

## Unbanning Members

A Community Team member may unban someone they are comfortable vouching for, provided the person is not known for serious toxicity, scams, harassment, bot activity, or repeated abuse. The person who requests or performs the unban takes some responsibility for that judgment.
A Clawkeeper may unban someone they are comfortable vouching for, provided the person is not known for serious toxicity, scams, harassment, bot activity, or repeated abuse. The person who requests or performs the unban takes some responsibility for that judgment.

Before or after unbanning:

Expand All @@ -72,7 +72,7 @@ Our goal is to build something valuable, not to win every argument online.
Keep this guide focused on principles. Use the following references for specific procedures:

- [Discord version](discord.md)
- [Community Team onboarding](onboarding.md)
- [Clawkeepers onboarding](onboarding.md)
- [Moderation reference](moderation.md)
- [Safety and incident reference](incident-playbook.md)
- [Krill guide](helpers/krill.md)
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4 changes: 2 additions & 2 deletions archive/bot-management.md
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This is a list of all the bots that are currently in the server and where to manage them.

Bot/configuration access is handled by Bot Managers. Bot Managers are an elevated permission group, not a separate Community Staff team.
Bot/configuration access is handled by Bot Managers. Bot Managers are an elevated permission group, not a separate team from the Clawkeepers.

# External

Expand Down Expand Up @@ -167,7 +167,7 @@ OpenClaw instance for automated GitHub QA, rebasing, and merge assistance.

## Krill
OpenClaw instance that functions as our support bot in #help and #ideas.
Community Staff can ping Krill in any channel for support, triage, or member guidance.
Clawkeepers can ping Krill in any channel for support, triage, or member guidance.
Hosted on Julian's Hetzner instance.

Krill will also handle international channel translation through a separate translation workspace, replacing Babelfish.
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4 changes: 2 additions & 2 deletions discord.md
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**Community Team Guide**
**Clawkeepers Guide**

We help people use and contribute to OpenClaw.
We are the Clawkeepers, OpenClaw’s community team. We help people use and contribute to OpenClaw.

**Priorities**
- Help users understand OpenClaw and solve problems.
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2 changes: 1 addition & 1 deletion helpers/krill.md
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Expand Up @@ -2,6 +2,6 @@ Krill is the OpenClaw instance that functions as our support bot in #help and #i

**[Get support](https://community.openclaw.ai/)** is the official OpenClaw support pathway for setup, usage questions, and troubleshooting. Krill's existing Discord assistance does not replace that route; help members find or start a relevant support topic when needed. Keep development bugs, private security reports, and moderation matters on their [separate routes](../README.md#support-and-discussion).

Community Staff can ping Krill in any channel when it would help with support, triage, or member guidance. This access is for helping the community, not for casual bot chat or off-topic use.
Clawkeepers can ping Krill in any channel when it would help with support, triage, or member guidance. This access is for helping the community, not for casual bot chat or off-topic use.

If you need assistance with it, or it goes offline, directly ping Shadow.
2 changes: 1 addition & 1 deletion moderation.md
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Expand Up @@ -22,7 +22,7 @@ Use Barnacle rather than native Discord moderation tools when Barnacle is availa
- Explain or redirect when the issue appears accidental.
- Use a DM when a private conversation is more appropriate.
- Remove content when it is harmful, unsafe, or clearly disruptive.
- Ask another team member for help when the situation is unclear.
- Ask another Clawkeeper for help when the situation is unclear.
- Escalate scams, doxxing, threats, serious harassment, repeated abuse, and incidents involving staff.

There is no need to argue with someone who is determined to disrupt the community. Make the situation safe, record what matters, and return attention to users who need help.
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8 changes: 4 additions & 4 deletions onboarding.md
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# Community Team Onboarding
# Clawkeepers Onboarding

Welcome to the Community Team. Our job is to help people use and contribute to OpenClaw while keeping the community safe and approachable.
Welcome to the Clawkeepers. Our job is to help people use and contribute to OpenClaw while keeping the community safe and approachable.

## Read First

- [Community Team Guide](README.md)
- [Clawkeepers Guide](README.md)
- [Moderation Reference](moderation.md)
- [Safety and Incident Reference](incident-playbook.md)

Expand All @@ -18,7 +18,7 @@ Welcome to the Community Team. Our job is to help people use and contribute to O

## First Week

- Shadow an experienced team member.
- Shadow an experienced Clawkeeper.
- Help with at least one straightforward support or community task.
- Review the common safety cases in the incident reference.
- Ask questions when a situation is unclear.
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