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ME-3928: Add get_thread_transcript - #190

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@zuczkows zuczkows self-assigned this Oct 15, 2026
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zuczkows requested a balanced review from Copilot October 15, 2026 20:24

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🟢 Approval recommended

The wrappers follow existing request-handling patterns, with no unresolved issues identified.

0 open findings

What changed in this PR

Adds get_thread_transcript to the Agent API clients for v3.6 and v3.7.

Changes:

  • Adds Web and RTM wrappers for retrieving thread transcripts.
  • Supports chat/thread IDs and custom payloads.
  • Documents the addition in the changelog.
File Description
livechat/​agent/​web/​api/​v37.py Adds the v3.7 Web wrapper.
livechat/​agent/​web/​api/​v36.py Adds the v3.6 Web wrapper.
livechat/​agent/​rtm/​api/​v37.py Adds the v3.7 RTM wrapper.
livechat/​agent/​rtm/​api/​v36.py Adds the v3.6 RTM wrapper.
changelog.md Records the new method.

🧠 Review effort: Balanced


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