Issues

• Should have average attend time and average resolve time breakdowns per workspaces workspaces

  enhancement
  CodeTanzania/open311-api#35 · Filter by author BenMaruchu opened on Feb 20, 2018
  

• In report response should have breakdown of service requests per statuses based on their reporting methods

  enhancement
  CodeTanzania/open311-api#34 · Filter by author BenMaruchu opened on Feb 20, 2018
  

• In report response the workspaces should have breakdown of service requests based on their status

  enhancement
  CodeTanzania/open311-api#33 · Filter by author BenMaruchu opened on Feb 20, 2018
  

• Update API documentation to accommodate latest changes

  documentation
  CodeTanzania/open311-api#32 · Filter by author BenMaruchu opened on Dec 18, 2017

• Should provide/expose data frames API endpoint to allow for statistical analysis tools to utilize the data further

  enhancement
  CodeTanzania/open311-api#31 · Filter by author lykmapipo opened on Dec 18, 2017

• Implementing the cache layer when applicable

  enhancement
  CodeTanzania/open311-api#30 · Filter by author lykmapipo opened on Dec 18, 2017

• Finalize full implementation of OAuth v2.0 to force API client to utilize the standard

  feature
  CodeTanzania/open311-api#29 · Filter by author lykmapipo opened on Dec 18, 2017

• Send a notification(Email and SMS) to customer care operator when service request is resolved

  enhancement
  CodeTanzania/open311-api#28 · Filter by author lykmapipo opened on Dec 18, 2017

• Send a notification(Email and SMS) to jurisdiction when new service request submitted

  enhancement
  CodeTanzania/open311-api#27 · Filter by author lykmapipo opened on Dec 18, 2017

• Based in service SLA notify correspondent when service request is past the allowed resolve time

  feature
  CodeTanzania/open311-api#26 · Filter by author lykmapipo opened on Dec 18, 2017

• When service requested assigned send a notification(SMS and Email) to assignee with the details and ticket number of the service request.

  enhancement
  CodeTanzania/open311-api#25 · Filter by author lykmapipo opened on Dec 18, 2017

• When service request closed(resolved) send notification(sms, email or push) to a reporter

  enhancement
  CodeTanzania/open311-api#24 · Filter by author lykmapipo opened on Dec 18, 2017

• Create Production Deployment Documentation

  documentation
  CodeTanzania/open311-api#23 · Filter by author lykmapipo opened on Dec 18, 2017

• When service request is closed(i.e status changes to closed) by assignee(or agency) notify original jurisdiction operator who opens the system or any other operator so that they can provide feedback to a customer(or civilian)

  feature
  CodeTanzania/open311-api#22 · Filter by author lykmapipo opened on Dec 18, 2017

• Add default correspondent(agency) to be notified in case of emergency base on specific service or service group(category). Correspondent may be per jurisdiction or overall

  feature
  CodeTanzania/open311-api#21 · Filter by author lykmapipo opened on Dec 18, 2017

• Notify jurisdiction operators when issue received from other end points(channels) i.e android, ussd etc.

  feature
  CodeTanzania/open311-api#20 · Filter by author lykmapipo opened on Dec 18, 2017

• Add productivity reports that show how jurisdictions, operators, technician, engineers are performing based on issue reported, progress and resolving.

  feature
  CodeTanzania/open311-api#19 · Filter by author lykmapipo opened on Dec 18, 2017

• Add performance reports based on established metrics such as SLA etc so as to provide an insights on how jurisdictions are close or far from their targets

  feature
  CodeTanzania/open311-api#18 · Filter by author lykmapipo opened on Dec 18, 2017

• Add trending reports that will show how submitted service requests vary with time based on their services etc.

  feature
  CodeTanzania/open311-api#17 · Filter by author lykmapipo opened on Dec 18, 2017

• Should support .env file to load environment variables.

  feature
  CodeTanzania/open311-api#16 · Filter by author lykmapipo opened on Dec 18, 2017

• Create Heroku Deploy Button to allow user to deploy sample to heroku than using existing one

  feature
  CodeTanzania/open311-api#15 · Filter by author lykmapipo opened on Dec 18, 2017

• Should add pagination for get permissions request

  enhancement
  CodeTanzania/open311-api#13 · Filter by author BenMaruchu opened on Aug 12, 2017
  

• Should fix all the routes which are not found and make sure they are accessible

  CodeTanzania/open311-api#12 · Filter by author BenMaruchu opened on Aug 12, 2017
  

• Return error JSON response for not allowed methods

  enhancement
  CodeTanzania/open311-api#11 · Filter by author BenMaruchu opened on Aug 12, 2017
  

• Ensure all endpoints are documented

  documentation
  CodeTanzania/open311-api#7 · Filter by author lykmapipo opened on Aug 5, 2017