triage-unable-to-reproduce-comment.yml

name: 'Triage: Comment on unable-to-reproduce'
# Expected triggers: issues: [labeled]
on:
  workflow_call:
    inputs:
      more_info_label:
        description: 'Label to add when unable to reproduce'
        type: string
        required: false
        default: 'more-info-needed'
      unable_to_reproduce_label:
        description: 'Label that triggers this workflow'
        type: string
        required: false
        default: 'unable-to-reproduce'
      additional_context:
        description: 'Additional app-specific items to include in the reproduction steps (markdown list items)'
        type: string
        required: false
        default: ''

permissions:
  issues: write

jobs:
  add-comment-to-unable-to-reproduce-issues:
    runs-on: ubuntu-latest
    steps:
      - name: Check if unable-to-reproduce label was added
        id: check
        env:
          UNABLE_LABEL: ${{ inputs.unable_to_reproduce_label || 'unable-to-reproduce' }}
          ADDED_LABEL: ${{ github.event.label.name }}
        run: |
          if [ "$ADDED_LABEL" = "$UNABLE_LABEL" ]; then
            echo "should_comment=true" >> $GITHUB_OUTPUT
          else
            echo "should_comment=false" >> $GITHUB_OUTPUT
          fi
        shell: bash
      
      - name: Add more-info-needed label
        if: steps.check.outputs.should_comment == 'true'
        run: gh issue edit "$NUMBER" --add-label "$LABELS"
        env:
          GH_TOKEN: ${{ secrets.GITHUB_TOKEN }}
          GH_REPO: ${{ github.repository }}
          NUMBER: ${{ github.event.issue.number }}
          LABELS: ${{ inputs.more_info_label || 'more-info-needed' }}
      
      - name: Add comment
        if: steps.check.outputs.should_comment == 'true'
        run: |
          BODY="Thank you for your issue! Unfortunately, we are unable to reproduce the issue you are experiencing. Please provide more information so we can help you.

          Here are some tips for writing reproduction steps:
          - Step by step instructions accompanied by screenshots or screencasts are the best.
          - Be as specific as possible; include as much detail as you can.
          - If not already provided, include:
              - the version of the application you are using.
              - the operating system you are using
              - any environment factors you can think of.
              - any custom configuration you are using.
              $ADDITIONAL_CONTEXT
          - If relevant and can be shared, provide the repository or code you are using."
          
          gh issue comment "$NUMBER" --body "$BODY"
        env:
          GH_TOKEN: ${{ secrets.GITHUB_TOKEN }}
          GH_REPO: ${{ github.repository }}
          NUMBER: ${{ github.event.issue.number }}
          ADDITIONAL_CONTEXT: ${{ inputs.additional_context }}